Casiny Online Casino – Terms and Conditions Overview
Welcome to Casiny
Casiny is operated by Dama N.V., licensed by the Curaçao Gaming Control Board (License No. OGL/2023/174/0082). By creating a player account, you agree to follow our terms and conditions. We recommend that all Australian players review these rules to ensure a safe and enjoyable gaming experience.
Who Can Play
- Players must be 18 years or older.
- Only players from jurisdictions where online gambling is legal are allowed to play. Australian players are welcome, but it is your responsibility to comply with local laws.
- Players may be required to provide proof of age or identification before accessing the casino or withdrawing funds.
Account Rules
- One account per player – multiple accounts are not allowed. Violations may lead to termination of all accounts and cancellation of winnings.
- Complete KYC verification is required: ID, proof of address, and payment verification. Failure to provide this within 2 weeks may result in a locked account; winnings may be forfeited if verification is incomplete after 40 days.
- Keep account information accurate and up-to-date. Accounts are for personal use only; commercial use is prohibited.
Deposits & Withdrawals
- Minimum deposit: €20 or equivalent.
- Maximum withdrawal: €7,500 per week and €15,000 per month. Larger wins may be paid in instalments. Progressive jackpots are paid in full.
- All deposits must come from payment methods registered in your name. Third-party payments are prohibited.
- Withdrawals may require KYC verification. Bank transfers may take up to 3 banking days, with possible intermediary fees (~€16).
Bonuses and Promotions
- Welcome Bonus: 100% up to A$18,500 + 400 Free Spins.
- Bonuses are subject to 3× wagering requirement on deposits before withdrawal.
- Promotions are not available to players from certain countries, and bonus abuse (multi-accounts, chargebacks, stolen cards, false information) may result in voided bonuses and account closure.
- Swedish players are restricted from receiving bonuses; Australian players are fully eligible.
Game Availability
- Some games may be restricted based on provider rules. Australian players can enjoy the full range of games where permitted.
- VPN usage is strictly prohibited. Players must access the casino from their actual location.
- Certain branded games (NetEnt, NYX) may have additional restrictions; these are automatically applied based on your location.
Responsible Gambling
- Set deposit limits, session limits, or self-exclusion options to manage your play.
- Dormant accounts (inactive for 12 months) incur a monthly €10 administrative fee until reactivated or balance reaches zero.
- The casino implements anti-fraud measures to ensure fair play and protect all players.
Liability and Legal Information
- Casiny is not a financial institution; no interest or currency exchange services are provided.
- Players are responsible for any taxes on winnings in Australia.
- By playing, you agree to indemnify Casiny for any losses, errors, or technical issues arising from use of the website.
- All disputes are settled by arbitration in Cyprus, following Cyprus Civil Procedure Rules.
Need Help?
For questions about your account, deposits, withdrawals, or bonuses, contact our support team at [email protected]. We’re here to ensure your gaming experience is safe, secure, and enjoyable.
